Coordinator, Marketing Operations (Fixed Term)

Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI.

What is The Role

We are seeking two detail-oriented Marketing Operations Coordinators to support our global marketing engine from India. This role focuses on the execution and logistical backbone of our marketing investments. You will ensure financial rigor in Allocadia, manage the daily flow of POs and actuals, and serve as the tactical support for our global marketing teams, ensuring we maintain "simple perfection" in our operations.

What You Will Be Doing

• Allocadia Backend Excellence: Manage daily backend data entry, data imports, data mapping, and ensuring campaign metadata, budgets, POs and actuals are reflected with 100% accuracy.

• Financial Logistics: Execute the end-to-end contract and PO lifecycle, including drafting requisitions and proactively chasing vendors for timely invoice submission.

• Execution Support: Own the "request-to-delivery" process for operational tickets, ensuring all internal documentation and workflows are followed according to global standards.

• Data Accuracy: Import, mMonitor and map daily actuals and proactively flag discrepancies to the regional marketing leads, supporting the team’s goal of improved "data hygiene".

• Cross-Regional Collaboration: Serve as the bridge between global campaign themes and regional execution, ensuring local needs are met while adhering to global process governance.

What You Bring

• Experience: 1–3 years in an operations or administrative coordinator role, preferably within a global, matrixed organization.

• Tool Proficiency: High competence in budget/project management platforms (e.g., Allocadia, Salesforce, or similar).

• Operational Mindset: A proactive approach to identifying bottlenecks; you don’t just execute tasks—you look for ways to make them faster and more accurate.

• Cultural Fit: Strong alignment with Elastic’s "Source Code" principles (Speed, Scale, Relevance, Simple Perfection).

Bonus Points

Success Metrics:

• Process & Ticket SLA Compliance: Achieve >95% adherence to SLA timelines for marketing operations requests (PO creation, PO and Actual mapping, vendor onboarding, and logistics tasks).

• Data Integrity & System Hygiene: Ensure 100% data accuracy in Allocadia for POs, actuals and budget tracking, with zero discrepancies in daily reporting logs.

• Financial Precision: Maintain a <2% error rate between Target, Forecast, and Actuals in Purchase Order (PO) processing and vendor invoice reconciliation.

• Operational Agility: Successful execution of the "best next action" for marketing requests, reducing the cycle time for logistics and procurement tasks by 15% quarter-over-quarter.

Additional Information - We Take Care of Our People

As a distributed company, diversity drives our identity. Whether you’re looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn’t matter if you’re just out of college or your children are; we need you for what you can do.

We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do.

• Competitive pay based on the work you do here and not your previous salary
• Health coverage for you and your family in many locations
• Ability to craft your calendar with flexible locations and schedules for many roles
• Generous number of vacation days each year
• Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service
• Up to 40 hours each year to use toward volunteer projects you love
• Embracing parenthood with minimum of 16 weeks of parental leave

Different people approach problems differently. We need that. Elastic is an equal opportunity employer and is committed to creating an inclusive culture that celebrates different perspectives, experiences, and backgrounds. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation.

We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals. To request an accommodation during the application or the recruiting process, please email candidate_accessibility@elastic.co. We will reply to your request within 24 business hours of submission.

Applicants have rights under Federal Employment Laws, view posters linked below: Family and Medical Leave Act (FMLA) Poster; Pay Transparency Nondiscrimination Provision Poster; Employee Polygraph Protection Act (EPPA) Poster and Know Your Rights (Poster)

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