Program Advisory Consulting Execution, Assistant Vice President

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi

Citibank serves as a trusted advisor to our retail, mortgage, small business and wealth management clients at every stage of their financial journey. Through Citi's Access Account, Basic Banking, Citi Priority, Citigold and Citigold Private Client, we offer an array of products, services and digital capabilities to clients across the full spectrum of consumer banking needs worldwide.

We’re currently looking for a high caliber professional to join our team as Program Advisory Consulting Execution, Assistant Vice President based in Mumbai, India. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
• We empower our employees to manage their financial well-being and help them plan for the future.
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• We have a variety of programs that help employees balance their work and life, including generous paid time off packages.
• We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.

The Program Advisory, Consulting & Execution (PACE) organization is Citi’s internal consulting and program execution team. Operating from Finance with a firmwide mandate, PACE serves as a strategic internal partner delivering management consulting, program advisory, and end-to-end execution support for Citi’s high-value initiatives and business transformation priorities. The organization partners closely with functional and business leadership to deliver significant, measurable business outcomes while retaining critical knowledge and reducing reliance on external consulting firms.

The PACE team is a global, interdisciplinary team comprised of seasoned professionals with deep financial services, program advisory, and management consulting expertise. With team members located in eight cities across five countries—Canada, Costa Rica, India, the United Kingdom, and the United States—PACE provides continuous global support, accelerated delivery, and rapid mobilization to solve the firm's most critical challenges.

In this role, you’re expected to:

• Serves as a key team member supporting highly visible operating model, process improvement, and transformation programs.
• Owns the management of core program management processes, including risk and issue tracking, status reporting, and project plan maintenance.
• Supports all phases of the project lifecycle on complex initiatives, gaining hands-on experience in end-to-end program and project delivery.
• Develops and maintains compliant project artifacts, such as dashboards and issue logs, ensuring data quality and alignment with the firm's control environment.
• Operates within a dynamic matrix structure, reporting to senior leadership while collaborating closely with engagement managers on day-to-day project execution.

Responsibilities:

• Drive the analysis of complex data and business processes, developing initial hypotheses to turn ambiguous inputs into actionable solutions.
• Support all phases of the project lifecycle, from initiation to closing, driving project execution and the successful completion of tasks and milestones.
• Own and execute core program management processes, ensuring all activities and artifacts are compliant with firm-wide policies and standards.
• Proactively manage program-level risks, issues, assumptions, and dependencies, ensuring timely identification, escalation, and the development of actionable remediation plans.
• Prepare communications for project sponsors and senior stakeholders, including the development of executive-level dashboards and progress reports.
• Manage critical program documentation, such as charters and plans, while also contributing to the team's re-usable intellectual capital and knowledgebase.
• Provide objective review and challenge of project plans and status reports to ensure quality, and drive accountability for deliverables and performance across the team.
• Work with stakeholders to author business requirements, and support technical delivery leveraging waterfall, agile, and/or hybrid methodologies.

As a successful candidate, you’d ideally have the following skills and exposure:

• A minimum of 5+ years of experience in a management consulting firm and/or financial services company, in a role supporting complex programs and projects.
• A Bachelor's Degree or equivalent work experience is required.
• Technical proficiency across the MS Office suite, with advanced skills in Excel for data analysis and PowerPoint for creating impactful communications.
• Demonstrated experience in analyzing complex business processes, including process mapping, root cause identification, and the development of analytical frameworks.
• Experience translating business needs into requirements and partnering with technical teams to deliver solutions across various delivery methodologies.
• Strong organizational, time management, and process management skills, with an ability to handle a high-volume workload in a fast-paced environment.
• Familiarity with modern project delivery concepts like Agile, waterfall, as well as emerging digital trends including AI and process transformation.
• Excellent written and verbal communication skills
• A self-starter who brings a sense of urgency to assignments and goals, with an ability to identify issues, structure analyses, and draw conclusions.
• Proven ability to work effectively in a team, demonstrating initiative and the capacity to work independently.
• Experience and ease in interfacing with Senior Management.
• Individuals should be detail-oriented with a strong sense of task ownership, and accustomed to dealing with competing demands, fast pace, and changing directions.

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/de

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Job Family Group:

Project and Program Management

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Job Family:

Program Management

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Time Type:

Full time

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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