Summary written by Jobs Hindustan from Citi's advert and our data on 8,417 current jobs in India. How we check every job
At a glance
Citi has an opening for Engineer Senior Analyst - Assistant Vice President in Chennai. It is a full-time hybrid role in Software & IT, asking for at least 5 years of experience, first listed on 31 October. The description mentions Generative AI, Kubernetes, Databricks, Linux, Python and Embedded C. Citi has 827 other openings in India, 101 of them in Chennai. Across all employers on Jobs Hindustan there are 176 Software & IT openings in Chennai today; the typical one asks for 6 years.
Generative AIKubernetesDatabricksLinuxPythonEmbedded CAWSGoogle Cloud
Skills in this advert
How often each skill named in this advert appears across the 3,145 software & IT jobs we list in India today. Python is the most widely requested (28% of jobs), while Databricks is the least common (2%). Widely requested skills are what employers expect as a baseline; rarer ones show what is special about this job.
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Before you apply
- Check it is still open. We found this job on Citi's Workday site on 31 October 2026 and checked it again 4 November at 5:47 am IST. When an employer takes a job down, we remove it at our next daily update.
- Plan the commute. This is a hybrid role based in Chennai. Ask how many days a week you would be expected in the office.
- Match the experience. The advert asks for at least 5 years of experience. If you are a little short, a close match on the skills in the advert can still get you shortlisted.
- Tailor your resume. Use the advert's own words, such as Generative AI, Kubernetes and Databricks, wherever they are true for you. Our resume guide shows how.
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About hiring at Citi
Citi has 828 openings in India on Jobs Hindustan today across 7 cities. Most are in software & IT (266), data & AI (145) and finance & banking (113). The biggest locations are Pune (355), Mumbai (194) and Gurugram (141). None of them can be done fully from home, and 9% are open to freshers or interns. We collect Citi's jobs every day straight from its own careers system (Workday), never from job boards, agencies or consultants.
The employer's advert
This is Citi's own description of the job, copied word for word from its careers site. We have not edited it.
Show the full advert from CitiHide the advert765 words
C12 – GenAI Operations Support Analyst / Site Reliability Engineer (SRE)
Job Summary
We are seeking an experienced GenAI Operations Support Analyst / Site Reliability Engineer (SRE) to support and maintain Citi's Generative AI and Big Data platforms across cloud and on-premises environments.
The successful candidate will be responsible for platform reliability, operational excellence, application onboarding, production support, automation, capacity planning, incident management, and customer engagement. This role requires strong expertise in GenAI platforms, Kubernetes/OpenShift, Databricks, Big Data technologies, and Linux administration.
The candidate will partner closely with Engineering, Infrastructure, Application Development, Security, and Business teams to ensure platform stability, scalability, compliance, and operational readiness across all SDLC environments.
Key Responsibilities
Platform Operations & Support
- Provide L2/L3 operational support for GenAI, Big Data, and analytics platforms.
- Manage day-to-day platform operations ensuring high availability, reliability, and performance.
- Support application onboarding activities including infrastructure sizing, capacity reviews, access management, and environment readiness.
- Assist application teams in troubleshooting platform-related issues and production incidents.
- Coordinate service restoration activities and drive timely incident resolution.
- Participate in on-call support and major incident management activities as required.
Reliability Engineering
- Monitor platform health, availability, capacity, and performance across cloud and on-prem environments.
- Perform proactive analysis to identify potential risks, service degradation, and capacity constraints.
- Drive continuous improvements in observability, monitoring, alerting, and operational processes.
- Develop operational runbooks, support procedures, and recovery documentation.
- Support disaster recovery testing, resiliency exercises, and operational readiness activities.
Automation & Operational Excellence
- Develop and maintain automation scripts using Shell, Python, Ansible, or similar technologies.
- Identify repetitive operational activities and implement automation solutions to improve efficiency and reduce manual effort.
- Partner with Engineering teams to enhance platform automation and self-service capabilities.
- Support Infrastructure-as-Code (IaC) initiatives where applicable.
Platform Administration
- Support administration and maintenance of Big Data platforms including:
- Databricks
- Install, upgrade, patch, and configure platform components in Linux environments.
- Execute infrastructure maintenance activities including:
- Operating System Patching
- Firmware Upgrades
- End-of-Life / End-of-Vendor Support (EOVS) remediation
- Security and compliance upgrades
- Ensure platform compliance with enterprise standards and operational policies.
GenAI Platform Support
- Support enterprise GenAI services and model consumption platforms.
- Assist application teams with onboarding, model access requests, troubleshooting, and platform usage guidance.
- Monitor GenAI platform utilization and capacity trends.
- Support model governance processes, onboarding controls, and compliance initiatives.
- Stay informed on emerging GenAI technologies, capabilities, and industry trends.
Stakeholder Engagement
- Act as a trusted technical partner for application teams and business users.
- Provide guidance on platform best practices, operational processes, and support models.
- Publish knowledge articles, operational standards, platform documentation, and recommended practices.
- Collaborate with Engineering teams to drive platform improvements and operational efficiencies.
- Mentor junior team members and contribute to knowledge sharing across the organization.
Required Qualifications
- Bachelor's Degree in Computer Science, Information Technology, Engineering, or equivalent experience.
- 5+ years of experience supporting enterprise platforms in production environments.
- Strong experience with Linux/Unix system administration.
- Experience supporting Kubernetes and OpenShift environments.
- Experience with cloud platforms such as AWS, GCP, or Azure.
- Experience troubleshooting distributed systems and large-scale enterprise platforms.
- Strong understanding of monitoring, alerting, observability, and incident management processes.
- Experience with scripting and automation using Shell, Python, or Ansible.
- Strong communication and stakeholder management skills.
- Ability to manage multiple priorities in a fast-paced production environment.
Preferred Qualifications
- Experience supporting Generative AI platforms and AI/ML workloads.
- Experience with Databricks administration and operations.
- Knowledge of Vertex AI, Anthropic, Gemini, Claude, OpenAI, or similar AI platforms.
- Experience with Infrastructure-as-Code tools such as Terraform or CloudFormation.
- Familiarity with SRE principles including SLIs, SLOs, error budgets, and reliability engineering practices.
- Experience with CI/CD pipelines and DevOps methodologies.
- Knowledge of security, compliance, and governance frameworks in cloud environments.
- Experience with enterprise monitoring platforms such as Splunk, Dynatrace, Grafana, Prometheus, or similar tools.
Core Competencies
- Site Reliability Engineering (SRE)
- GenAI Platform Operations
- Kubernetes / OpenShift Administration
- Linux Administration
- Big Data Platform Support
- Incident & Problem Management
- Capacity Planning
- Automation & Scripting
- Cloud Operations
- Platform Monitoring & Observability
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Job Family Group:
Technology------------------------------------------------------
Job Family:
Systems & Engineering------------------------------------------------------
Time Type:
Full time------------------------------------------------------
Most Relevant Skills
Please see the requirements listed above.------------------------------------------------------
Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi’s EEO Policy Statement and the Know Your Rights poster.
Jobs Hindustan copied this listing from Citi's official careers site on 30 October 2026 and checked it again 4 November at 5:47 am IST. Citi never asks candidates for money. If anyone does, it is a scam.
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