Sr Forward Deployed Engineer

At Adobe, you will be immersed in an exceptional work environment that is recognized around the world. Adobe is listed as Fortune’s “100 Best Companies to Work For” for 20 consecutive years. You will also be surrounded by colleagues who are committed to helping each other grow. If you’re looking to make an impact, Adobe's the place for you. Discover what our employees are saying about their career experiences on the Adobe Life blog and explore the meaningful benefits we offer.

Changing the world through digital experiences is what Adobe’s all about. We give global brands everything they need to design and deliver exceptional digital experiences. We’re passionate about transforming how companies interact with customers across every screen.

The Opportunity

Adobe Experience Platform and Apps powers real-time customer experiences for the world’s largest enterprises — unifying data, resolving identity at scale, orchestrating journeys, and activating audiences across channels.

The Forward Deployed Engineer sits at the intersection of solution architecture, technical consulting, and hands-on engineering. You’ll work directly with Adobe’s strategic customers to solve complex platform challenges, design scalable architectures, and build solutions that accelerate adoption.

You’ll operate in a multi-functional Customer Pod with end-to-end ownership, partnering with customers, product teams, and engineers to turn complex problems into working solutions.

What You’ll Do

• Partner with strategic customers to understand their architecture, workflows, security requirements, and business objectives.
• Translate complex customer problems into scalable solution designs, reference architectures, and working prototypes.
• Investigate and resolve production-level platform issues across data ingestion, identity resolution, journey orchestration, and audience activation.
• Design and validate enterprise solutions spanning AEP, AJO, Marketo, and adjacent Adobe systems.
• Lead architecture workshops, health checks, and technical deep-dives that build customer trust.
• Prototype, experiment, and iterate rapidly, using AI-assisted tools as part of your everyday workflow.
• Connect customer needs with product and engineering teams, bringing field insights back into the product roadmap.
• Own the technical relationship with assigned accounts from discovery through implementation, launch, and expansion.

What Success Looks Like

We hire for demonstrated impact and experience. You’ll bring a combination of technical depth, customer empathy, and collaborative problem solving.

• Hands-on engineering: You write code, build prototypes, and ship working software. Your architecture decisions are grounded in implementation experience.
• Customer empathy: You understand customers’ goals, constraints, and definitions of success and build trusted relationships through empathy and technical expertise.
• Collaboration and communication: You work effectively with engineers, architects, product managers, and leaders and communicate complex concepts clearly to technical and non-technical audiences.
• Enterprise architecture: You design end-to-end solutions across products and systems, considering integration, scale, security, and production requirements.
• Data expertise: You understand how data is structured, modeled, and moved and can evaluate trade-offs in schema design, identity resolution, and data pipelines.
• AI fluency and continuous learning: You embrace AI-assisted development tools such as Claude Code, Cursor, GitHub Copilot, or equivalent to design, prototype, and deliver solutions.
• Proactive problem solving: You identify emerging challenges and take initiative to move them toward resolution.

What You Need to Succeed

• 10+ years of experience across solution architecture, software engineering, technical consulting, or customer-facing engineering.
• Bachelor’s or advanced degree in computer science or a relevant field, or equivalent practical experience.
• Experience with CDP, MDM, martech, or data platforms.
• Experience with data governance, privacy-preserving computation, or secure data collaboration.
• Familiarity with identity resolution or customer data unification.
• Experience with workflow orchestration technologies such as Temporal, Step Functions, or similar.
• Experience contributing to architecture decisions or technical strategy at the team or organizational level.
• Experience with Adobe Experience Cloud products such as AEP, AJO, Marketo, CJA, or Target is helpful.
• Experience working in regulated industries such as Financial Services, Healthcare, or Government is also helpful.

Why This Team

You’ll solve complex enterprise problems with direct customer impact and see your solutions reach production. You’ll combine architecture, engineering, strategy, and customer engagement while working with experienced engineers across Adobe’s global platform teams.

You’ll also help shape an engineering engagement model centered on rapid experimentation, customer feedback, and AI-assisted execution.

Come build the next generation of enterprise customer experiences with us!

Adobe is an equal opportunity employer. We welcome and encourage diversity in the workplace regardless of race, gender, religion, age, sexual orientation, gender identity, disability or veteran status.

About Adobe

Adobe empowers everyone to create through innovative platforms and tools that unleash creativity, productivity and personalized customer experiences. Adobe’s industry-leading offerings including Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, and GenStudio enable people and businesses to turn ideas into impact, powered by AI and driven by human ingenuity.

Our 30,000+ employees worldwide are creating the future and raising the bar as we drive the next decade of growth. We’re on a mission to hire the very best and believe in creating a company culture where all employees are empowered to make an impact. At Adobe, we believe that great ideas can come from anywhere in the organization. The next big idea could be yours.

Let’s Adobe together

At Adobe, we believe in creating a company culture where all employees are empowered to make an impact. Learn more about Adobe life, including our values and culture, focus on people, purpose and community, Adobe for All, comprehensive benefits programs, the stories we tell, the customers we serve, and how you can help us advance our mission of empowering everyone to create.

Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other protected characteristic. Learn more.

Adobe aims to make our Careers website and recruiting process accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com.

AI Use Guidelines for Interviews:
Our interviews are designed to reflect your own skills and thinking. The use of AI or recording tools during live interviews is not permitted unless explicitly invited by the interviewer or approved in advance as part of a reasonable accommodation. If these tools are used inappropriately or in a way that misrepresents your work, your application may not move forward in the process.

At Adobe, we empower employees to innovate with AI — and we look for candidates eager to do the same. As part of the hiring experience, we provide clear guidance on where AI is encouraged during the process and where it’s restricted during live interviews. See how we think about AI in the hiring experience.