Senior IT Technologist - IT Digital Monitoring and Observation Lead

Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact.

A Day in the Life

Support the strategy, implementation, and continuous improvement of enterprise monitoring and observability solutions for digital manufacturing systems. Implement logging, metrics, tracing, and alerting capabilities that enhance system reliability, operational visibility, and uptime across manufacturing sites and distribution centers. Partner with DevOps, engineering, and operations teams to embed observability into deployment pipelines and establish consistent monitoring standards. Use telemetry and performance analytics to proactively detect issues, optimize system performance, support capacity planning, and drive continuous improvement across OT/IT environments.

Responsibilities may include the following and other duties may be assigned:

• Lead and support the implementation, and sustainment of Digital Transformation Monitoring—including logging, metrics, tracing, and alerting—to improve reliability, uptime, and operational visibility.

• Provide proactive detection of performance degradation, failures, and anomalies across applications, data pipelines, and OT/IT interfaces.

• Collaborate with DevOps, engineering, and operations teams to embed observability requirements into deployment pipelines.

• Develop and maintain monitoring governance standards to ensure consistency across mfg. sites and DC’s (Distribution Centers).

• Performs quality control audits to ensure accuracy, completeness, and proper usage of data in tables and various support tools, such as database dictionaries.

• Reviews database design and integration of systems, including client/servers, mainframes, etc., and makes recommendations regarding enhancements and/or improvements.

• Enforce policies, procedures, and standards relating to database management, and monitors transaction activity and utilization.

• Prepares and/or reviews activity, progress, and performance reports.
  

Required Knowledge and Experience:

• Bachelor’s degree, overall 7+years IT experience and minimum 3-5 years of experience in supporting enterprise monitoring, observability, platform operations, or related technology functions.

• Experience designing, implementing, and supporting enterprise monitoring and observability solutions, including logging, metrics, alerting, dashboarding, and distributed tracing.

• Experience supporting cloud platforms, enterprise applications, infrastructure, data platforms, or integrated Operational Technology (OT) and Information Technology (IT) environments.

• Experience analyzing system performance data, troubleshooting production issues, and using telemetry and analytics to drive operational improvements and system reliability.

• Experience collaborating with engineering, DevOps, and operations teams to implement monitoring standards, observability practices, and operational governance across enterprise environments.

Nice to Have Skills:

• Hands-on experience with enterprise observability platforms such as Dynatrace, SolarWinds, CloudWatch, or comparable tools, including logging, distributed tracing, anomaly detection, event correlation, and AIOps.
• Knowledge of cloud-native architectures and DevOps practices, including AWS or Azure, Kubernetes, containers, serverless technologies, CI/CD, DevSecOps, infrastructure as code, and automated deployments.
• Experience monitoring databases, APIs, integrations, messaging and streaming platforms, and distributed applications, including technologies such as PostgreSQL, Kafka, and MQTT.
• Understanding of manufacturing IT/OT environments, service reliability practices, security and regulatory expectations, and continuous improvement within global, cross-functional organizations.

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. 

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Apply only through official Medtronic channels. All legitimate Medtronic recruiting communications come from approved Medtronic platforms and official @medtronic.com email addresses.

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Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.

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This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).