Pricing Manager, OTR Strategy, Now LM OTR Strategy

Amazon Now is India's fastest-growing quick commerce platform — and the pricing mechanisms that power our last-mile network are built by this team. If you want to own national-scale OTR pricing strategy while acting as the voice of Delivery Partners across a high-velocity network, this role is for you.

As a Program Manager on the Amazon Now OTR Strategy team, you will design and deploy rider rate cards and incentive structures that shape the economics of millions of deliveries across India. You will ensure Delivery Partners have competitive, reliable earnings — making Amazon the number one destination for delivery work in every city we operate in. Our Delivery Partners are the face of Amazon in front of our customers, and this role exists to make sure they are engaged, fairly compensated, and set up to thrive.

Key job responsibilities
OTR Rate Card Design & Deployment: Own end-to-end design and deployment of OTR rate cards and Delivery Partner incentive structures at national scale. Pricing is the lever that moves everything else.

Voice of Delivery Partners: Track earnings competitiveness, identify reliability gaps, and drive interventions that make Amazon the number one destination for delivery work. Our Delivery Partners are the face of Amazon.

Benchmarking: Lead competitor rate card benchmarking at hyper-local granularity and translate field intelligence into actionable pricing recommendations.

Incentive Programs: Design surge pricing and productivity-linked incentive programs that keep Delivery Partners engaged across peak and off-peak cycles.

Pricing Analytics: Build frameworks in SQL/R and Excel to monitor rate card performance, track cost-per-delivery trends, and measure impact of pricing interventions.

Cross-functional Collaboration: Partner with LM Operations, Forecasting, Finance, Product and Capacity Planning teams to ensure pricing decisions are smart, operationally grounded and financially sustainable.

Senior Leadership Reporting: Present data-backed pricing recommendations to senior leadership, distilling complex trade-offs into clear decision points.

A day in the life
Your day typically starts with a quick review of overnight delivery cost metrics and flagging any rate card anomalies across clusters. Mid-morning you might be on a call with a 3P partner discussing IC benchmarking data, or pulling a SQL query to size the earnings gap in a specific city. Afternoons are often cross-functional — aligning with Operations on a surge pricing intervention, walking Finance through CPD impact, or providing pricing inputs for a new product launch. You will spend time in the field periodically, talking to Delivery Partners directly to understand what the data does not always show.

About the team
The Amazon Now OTR Strategy team defines how Delivery Partners are compensated and how pricing mechanisms scale across India's fastest-growing quick commerce network. We are a small, high-ownership team that combines financial rigor with deep operational context — we move fast, learn from data, and hold ourselves accountable to clear outcomes. Our work sits at the intersection of finance, operations, product, and field execution, with direct impact on millions of deliveries every month. If you want ownership, visibility, and the chance to build something at scale — this is the team for you.

Basic qualifications

- 4+ years of program or project management experience
- Bachelor's degree
- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
- Experience defining program requirements and using data and metrics to determine improvements
- 2+ years of Quick Commerce experience with 1+ years of QC last mile rate card design experience.

Preferred qualifications

- 3+ years of driving end to end delivery, and communicating results to senior leadership experience
- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
- Experience building processes, project management, and schedules
- MBA

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

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