Summary written by Jobs Hindustan from Paytm's advert and our data on 8,417 current jobs in India. How we check every job
At a glance
Paytm has an opening for CST - Associate - Social CST in Noida. It is a full-time office-based role in Operations & Supply Chain, asking for at least 1 year of experience, first listed on 31 October. Paytm has 186 other openings in India, 105 of them in Noida. Across all employers on Jobs Hindustan there are 14 Operations openings in Noida today; the typical one asks for 5 years.
Before you apply
- Check it is still open. We found this job on Paytm's Lever site on 31 October 2026 and checked it again 4 November at 5:47 am IST. When an employer takes a job down, we remove it at our next daily update.
- Check the location works for you. This role is based in Noida. If you would need to move, ask whether relocation support is offered.
- Fresher friendly. The advert is open to freshers or interns. Our fresher job guide covers what to put on a first resume.
- Understand any offer. The CTC in an offer letter is not what reaches your bank account each month. Our CTC to in-hand salary calculator gives a rough monthly figure, and our CTC guide explains each part.
- Apply only through Paytm's own site. Our Apply button goes straight to Paytm's Lever page. If anyone asks you to pay a registration fee, training fee or security deposit for this job, stop and check it with our scam checker. Read how to spot a fake job offer.
About hiring at Paytm
Paytm has 187 openings in India on Jobs Hindustan today across 38 cities. Most are in finance & banking (42), sales & BD (24) and marketing (21). The biggest locations are Noida (106), Bengaluru (39) and Mumbai (33). 1% of them can be done from home, and 8% are open to freshers or interns. We collect Paytm's jobs every day straight from its own careers system (Lever), never from job boards, agencies or consultants.
The employer's advert
This is Paytm's own description of the job, copied word for word from its careers site. We have not edited it.
Show the full advert from PaytmHide the advert234 words
About Us:
Paytm is India's leading financial services company that offers full-stack payments & financial solutions to consumers, offline merchants, and online platforms. The company is on a mission to bring half a billion Indians into the mainstream economy through payments, commerce, banking, investments, and financial services.
One97 Communications Limited that owns the brand Paytm is founded by Vijay Shekhar Sharma.
About the team:
Social CST Team comprises service associates who help customers through their journey on Paytm, help them have a good experience of Paytm services.
About the role:
Candidate has to handle concerns and complaints raised by the customers on day-to-day basis on multiple social media platforms and make sure the daily task is being closed within the defined TAT with good customer experience.
Expectations/ Requirements:
● Resolving day-to-day queries of the merchants via chat/call.
● Oversee day-to-day management of campaigns and ensure brand consistency.
● Ensure brand consistency in copy through tone, voice, and terminology.
● Supervise all aspects of social media interaction between customers and the company, and ensure a positive customer service experience.
● Developing and implementing a timeline to achieve targets.
● Previous experience in team handling Chat/email Support.
Superpowers/ Skills that will help you succeed in this role:
● High level of drive, initiative, and self-motivation
● 1+ years’ experience in social media escalations management
● Exceptional multi-tasking skills
● Strong problem-solving skills
Educational Qualification:
Any Graduate.
Jobs Hindustan copied this listing from Paytm's official careers site on 30 October 2026 and checked it again 4 November at 5:47 am IST. Paytm never asks candidates for money. If anyone does, it is a scam.
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