Summary written by Jobs Hindustan from Citi's advert and our data on 8,417 current jobs in India. How we check every job
At a glance
Citi has an opening for Banking Support Analyst in Pune. It is a full-time hybrid role in Finance, Banking & Accounting, first listed on 31 October. Citi has 827 other openings in India, 354 of them in Pune. Across all employers on Jobs Hindustan there are 54 Finance & Banking openings in Pune today; the typical one asks for 4 years.
Before you apply
- Check it is still open. We found this job on Citi's Workday site on 31 October 2026 and checked it again 4 November at 5:47 am IST. When an employer takes a job down, we remove it at our next daily update.
- Plan the commute. This is a hybrid role based in Pune. Ask how many days a week you would be expected in the office.
- Know your notice period. If you are working now, recruiters will ask how soon you can join. Work out your last working day with our notice period calculator, and read our guide to notice periods and resigning.
- Understand any offer. The CTC in an offer letter is not what reaches your bank account each month. Our CTC to in-hand salary calculator gives a rough monthly figure, and our CTC guide explains each part.
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About hiring at Citi
Citi has 828 openings in India on Jobs Hindustan today across 7 cities. Most are in software & IT (266), data & AI (145) and finance & banking (113). The biggest locations are Pune (355), Mumbai (194) and Gurugram (141). None of them can be done fully from home, and 9% are open to freshers or interns. We collect Citi's jobs every day straight from its own careers system (Workday), never from job boards, agencies or consultants.
The employer's advert
This is Citi's own description of the job, copied word for word from its careers site. We have not edited it.
Show the full advert from CitiHide the advert530 words
The Ops Sup Analyst 1 is an position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Sup Analyst 1 serves as the liaison between operations staff, relationship managers, project managers, custodians and clients. The overall objective of this role is to provide day-to-day operations support in alignment with Citi operations support infrastructure and processes.
Responsibilities:
- Perform business analysis and documentation of the current and future state of Client Reports and Advices (client communication letters, notices, and confirms)
- Provide regular status updates for all project participants and create presentations for steering committee updates
- Work with various Legal & Compliance teams to obtain sign-off on all regulatory business requirements
- Serve as primary liaison between the key business stakeholder and technology, including recommending business priorities by advising stakeholders on options, risks, costs, prioritizations, and delivery timelines
- Recommend business priorities by advising stakeholders on options, risks, costs, prioritizations, and delivery timelines
- Create and facilitate training sessions, webcast demos and write User Acceptance Test scripts and business scenarios against specified requirements
- Create, manage and maintain project plans and act as the project manager for all follow ups across various departments
- Work on multiple projects in parallel focusing on continued delivery of regulatory client deliverables, such as legal statements/performance reporting/advices/letters/notices
- Fulfilling the clients’ necessities while providing an exceptional client experience is the expected behavior from all our employees and it will be measured by specific metrics.
- Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Qualifications:
- Previous relevant experience preferred.
- Strong experience in Mortgage operations, Loan Processing, Transaction services, Payment services, etc.
- Proficient in Microsoft Office
- General knowledge of client reporting across the industry and our competitors
- Proven organization and time management skills
- Demonstrated problem-solving and decision-making skills
- Consistently demonstrates clear and concise written and verbal communication skills
- Comfortable to work in late-night shift schedule, which is expected to start around 11:30 PM or 12:30 AM. (Rotational Shifts)
Education:
- Bachelor’s degree/University degree
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
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Job Family Group:
Operations - Core------------------------------------------------------
Job Family:
Operations Support------------------------------------------------------
Time Type:
------------------------------------------------------
Most Relevant Skills
Please see the requirements listed above.------------------------------------------------------
Other Relevant Skills
Loan Operations, Mortgage Operations, Mortgage Process, Payment Services, Transaction Services.------------------------------------------------------
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi’s EEO Policy Statement and the Know Your Rights poster.
Jobs Hindustan copied this listing from Citi's official careers site on 30 October 2026 and checked it again 4 November at 5:47 am IST. Citi never asks candidates for money. If anyone does, it is a scam.
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