Principal Technical Program Manager (Analytics or AI/ML Platform)

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity.

Responsibilities

The Analytics Platform is Atlassian’s AI-ready data backbone, enabling trusted analytics across cloud environments while simplifying the underlying architecture to make data reliable, discoverable, and cost-effective at scale. By unifying a consistent data foundation, low-latency analytics, and governed access patterns, it helps both people and AI agents move from raw data to self-service insights faster and with greater confidence. The Analytics Platform is the data platform foundation for AI-native experiences such as intelligent assistants, embedded analytics, faster time to first query, and future ML use cases while preserving the reliability, permissions, and metric integrity required for enterprise-grade decision-making.

As a Technical Program Manager, reporting to a Head of TPM on the Analytics Platform team you will define product/program technical strategy. You will create long term vision for the team and associated roadmap for your areas of ownership and ensure buy in from stakeholders. You will leverage deep domain expertise and technical acumen to ensure successful delivery of large cross organization initiatives. You will demonstrate a comprehensive understanding of fundamental business challenges, shape technical requirements and collaborate with stakeholders to develop comprehensive solutions. You will utilize your technical expertise to influence solution architecture to meet the emerging needs of the business and contribute to programs and process across organizational boundaries.

What you'll do

• Analyze business objectives, customer needs, product adoption inhibitors and opportunities, industry trends, and based on these, in close collaboration with your stakeholders, define a long-term strategy and roadmap for your platform and product components.

• Understand business objectives and translate them into technical systems problems that need to be prioritized solved in the current business environment.

• Define specific systems programs and create a plan of action for realizing those programs. Such programs could be around capacity planning, migration efforts, high availability, network architecture, performance optimization, reliability improvements and more.

• Use your technical understanding of Atlassian and related systems to partner with and influence engineers and architects in making progress on these problems.

• Responsible for taking a systematic approach to engineering problems. This includes: prioritizing tasks, scoping out the project, defining objectives, and making consistent progress against each of these.

• Be accountable for the success of these technical programs by managing the entire lifecycle from initiation to forecasting, budgeting, scheduling, etc.

• Manage complex dependencies and projects with a broad scope across the company

Qualifications

At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. We follow consistent hiring practices and account for each candidate's skills, knowledge, and experience when setting base pay within the range.

This role may also be eligible for benefits, bonuses, commissions, and equity.

• 8+ years of experience on software teams as Development Manager or TPM

• Strategic thinking and ability to understand business objectives to translate them into technical problems and programs.

• Technical understanding of systems involved. Willingness to develop domain expertise in the area they operate - storage, networking, authentication, capacity management, service deployments, etc.

  • TPMs are not expected to write or read code, but are expected to understand system flows, block architectures, APIs and such.

• Experience defining and running end-to-end complex technical programs

• Strong leadership, organizational, and communication skills

Benefits & Perks

Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits.

About Atlassian

At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.

We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.

To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.

To learn more about our culture and hiring process, visit go.atlassian.com/crh.

In line with local law, identity verification (which may include use of biometric data) is a condition of employment with Atlassian for employment fraud purposes.