Summary written by Jobs Hindustan from Oracle's advert and our data on 8,417 current jobs in India. How we check every job
At a glance
Oracle has an opening for Lead Specialist, Quality - Customer Deal Desk, Global SSC in Bengaluru. It is a full-time role in Finance, Banking & Accounting, first listed on 31 October. Oracle has 130 other openings in India, 84 of them in Bengaluru. Across all employers on Jobs Hindustan there are 261 Finance & Banking openings in Bengaluru today; the typical one asks for 5 years.
Before you apply
- Check it is still open. We found this job on Oracle's Oracle Recruiting Cloud site on 31 October 2026 and checked it again 4 November at 5:47 am IST. When an employer takes a job down, we remove it at our next daily update.
- Check the location works for you. This role is based in Bengaluru. If you would need to move, ask whether relocation support is offered.
- Know your notice period. If you are working now, recruiters will ask how soon you can join. Work out your last working day with our notice period calculator, and read our guide to notice periods and resigning.
- Understand any offer. The CTC in an offer letter is not what reaches your bank account each month. Our CTC to in-hand salary calculator gives a rough monthly figure, and our CTC guide explains each part.
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About hiring at Oracle
Oracle has 131 openings in India on Jobs Hindustan today across 10 cities. Most are in software & IT (65), data & AI (18) and finance & banking (17). The biggest locations are Bengaluru (85), Hyderabad (18) and Mumbai (7). None of them can be done fully from home, and 1% are open to freshers or interns. We collect Oracle's jobs every day straight from its own careers system (Oracle Recruiting Cloud), never from job boards, agencies or consultants.
The employer's advert
This is Oracle's own description of the job, copied word for word from its careers site. We have not edited it.
Show the full advert from OracleHide the advert548 words
The Lead Specialist, Quality – Customer Deal Desk, Global SSC is responsible for conducting comprehensive quality audits across the Customer Deal Desk organization, ensuring adherence to established policies, procedures, compliance requirements, and operational excellence standards. This role supports all three Lines of Business (LOBs), including License, Cloud, and Hardware within Oracle's Heritage Business.
The position plays a critical role in driving quality improvements, identifying process gaps, providing actionable insights, and partnering with stakeholders to enhance overall deal review accuracy and operational effectiveness.
Key Responsibilities
• Perform detailed quality audits of Customer Deal Desk transactions across License, Cloud, and Hardware businesses.
• Evaluate compliance with Oracle policies, approval matrices, contractual requirements, and operational procedures.
• Analyze audit findings, identify trends, root causes, and areas for process improvement.
• Prepare and present audit reports, quality metrics, and management dashboards to leadership teams.
• Collaborate with Deal Desk, Operations, Sales, Finance, Legal, and other cross-functional teams to address quality concerns and drive corrective actions.
• Conduct calibration sessions and provide guidance to ensure consistent application of quality standards.
• Support continuous improvement initiatives to strengthen controls, enhance efficiency, and improve customer experience.
• Extensive experience in Customer Deal Desk operations supporting License, Cloud, and Hardware businesses.
• Strong understanding of Oracle deal desk processes, deal structures, approvals, contracting, and compliance requirements.
• Proven experience in quality auditing, process reviews, risk identification, and operational governance.
• Demonstrated ability to analyze complex transactions and provide clear recommendations.
• Excellent communication, stakeholder management, and presentation skills.
• Advanced analytical and reporting capabilities.
• Subject Matter Expert (SME) knowledge of Customer Deal Desk processes is mandatory for this role.
Responsibilities
The Lead Specialist, Quality – Customer Deal Desk, Global SSC is responsible for conducting comprehensive quality audits across the Customer Deal Desk organization, ensuring adherence to established policies, procedures, compliance requirements, and operational excellence standards. This role supports all three Lines of Business (LOBs), including License, Cloud, and Hardware within Oracle's Heritage Business.
The position plays a critical role in driving quality improvements, identifying process gaps, providing actionable insights, and partnering with stakeholders to enhance overall deal review accuracy and operational effectiveness.
Key Responsibilities
• Perform detailed quality audits of Customer Deal Desk transactions across License, Cloud, and Hardware businesses.
• Evaluate compliance with Oracle policies, approval matrices, contractual requirements, and operational procedures.
• Analyze audit findings, identify trends, root causes, and areas for process improvement.
• Prepare and present audit reports, quality metrics, and management dashboards to leadership teams.
• Collaborate with Deal Desk, Operations, Sales, Finance, Legal, and other cross-functional teams to address quality concerns and drive corrective actions.
• Conduct calibration sessions and provide guidance to ensure consistent application of quality standards.
• Support continuous improvement initiatives to strengthen controls, enhance efficiency, and improve customer experience.
• Extensive experience in Customer Deal Desk operations supporting License, Cloud, and Hardware businesses.
• Strong understanding of Oracle deal desk processes, deal structures, approvals, contracting, and compliance requirements.
• Proven experience in quality auditing, process reviews, risk identification, and operational governance.
• Demonstrated ability to analyze complex transactions and provide clear recommendations.
• Excellent communication, stakeholder management, and presentation skills.
• Advanced analytical and reporting capabilities.
• Subject Matter Expert (SME) knowledge of Customer Deal Desk processes is mandatory for this role.
Work Timings
- Flexible
Jobs Hindustan copied this listing from Oracle's official careers site on 30 October 2026 and checked it again 4 November at 5:47 am IST. Oracle never asks candidates for money. If anyone does, it is a scam.
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