Executive Assistant/Senior Executive Assistant

About Zeta

Build the future of banking.

Zeta is a next-generation banking technology company providing cloud-native, fully stackable processing and core banking platforms for issuers. With a focus on scalability, compliance, and innovation, Zeta empowers financial institutions to modernize their technology infrastructure and deliver secure, seamless digital banking experiences.

Our impact runs at real-world scale. Today, over 25 million cards are live on Zeta-powered platforms across 7 countries, supported by a passionate team of 1,700+ Zetanauts across India, the US, EMEA, and Asia. Backed by SoftBank Vision Fund, Mastercard, and other reputed strategic investors, we reached a valuation of $2 billion in 2025.

Our focus is on establishing product lines that focus on key outcomes by addressing real customer pain points, modernizing legacy systems, and strengthening core fundamentals. As a result, our systems and platforms support a wide range of banking and payments capabilities, including:

1. Tachyon, our cloud-native banking stack built for population-scale systems

2. Cipher, our unified authentication platform for secure, high-volume banking environments

3. Digital Credit as a Service, enabling banks to launch credit lines on UPI

4. Elena, our intelligent and conversational AI platform for banking.

5. Pixel, India’s first digital-native credit card, launched in partnership with HDFC Bank, for whom we also revamped their PayZapp mobile app: Winner of the Celent Model Bank Award for Payments Innovation 2024.

6. Sparrow, the leading card experience for non-prime cardholders in the US

…and more across cards, payments, lending, and core banking.

We are an engineering-first organization that values ownership, bias for action, and long-term thinking. Together, we solve some of the hardest problems in banking tech. Our culture is built around trust, collaboration, and creating the conditions for you to drive impact proportionate to your potential. Reinforcing our commitment to creating an inclusive and supportive workplace, we have been consistently recognized as a Great Place to Work.

If you want to build cutting-edge banking tech that enables banks to serve millions reliably, securely, and at a population scale, Zeta is your playground. If you would like to learn more about how we have grown and evolved over the years, watch our journey here. You can also explore our website and follow us on LinkedIn, Instagram,YouTube, and X.

About the role

Zeta is looking to hire an experienced and skilled Executive Assistant to work for our CEO and founder Mr. Bhavin Turakhia.

Responsibilties

• Managing routine emails and correspondence with vendors and clients within India and Internationally.

• The role requires working in rotational shifts across different time zones, including night shifts and rotational weekends, as required. This is a 5-day working role and involves working as part of a team of EAs.

• The role requires flexibility to travel domestically and internationally as and when required.

• Travel Plan, book, and manage complex international travel itineraries (flights, accommodation, ground transportation, etc.)

• Prepare detailed travel itineraries for executives, including meeting schedules, travel times, and contingency plans.

• Coordinate and maintain the calendar including organizing all appointments, meetings, conferences all across the world etc.

• Manage travel arrangements for the CEO (including but not limited to visa arrangements, ticket bookings, cab arrangements, hotel bookings etc.)

• Managing phone calls, routine emails and correspondence with vendors and clients within India and Internationally.

• Maintain strong follow-up systems for timely completion of projects/assignments and keep the CEO updated on any developments, status reports related to ongoing projects and share follow-ups and follow-throughs with internal and external teams.

• Work on ad hoc research projects and ensure timely completion with 100% accuracy and eye for detailing.

• Should be high on integrity and the ability to maintain confidentiality in day-to-day operations.

• Organizing and servicing meetings, social gatherings, and events.

• Project management skills coupled with sound knowledge of multiple time zones, Microsoft suite and G suite.

• Remain up-to-date with the latest trends and events in the industry.

• Creating Presentations, summary reports, and budgets as and when required by the CEO.

Skills

• Strong conceptual thinker with strong analytical skills and logical thinking

• Immaculate written and oral communication skills with the ability to take ownership of one's work.

• Process-oriented: Demonstrable commitment to following processes, documentation etc.

• Proficient at using the Internet, and demonstrable technical aptitude/inclination.

• Proactive with a go-getter attitude

• Team player with collaboration skills

• Highly organized and multitasker

Experience and Qualification

• Proficiency in Google Suite and Microsoft Office is a must.

• Experience working closely with and managing communications and coordination for C-suite executives and senior leadership.

• Team player with excellent interpersonal and coordination skills.

• Open to travel as and when required.

• Willingness to work in rotational shifts across different time zones, including weekends, as required.

• Should be comfortable working on rotational weekends (5-day working role) when required.

• Bachelor’s degree (master’s degree will be preferred).

• 2-8 years of relevant work experience preferably having worked in MNC’s and having exposure to multiple cultures and US time zones.

Zeta is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applicants from all backgrounds, cultures, and communities to apply and believe that a diverse workforce is key to our success