Summary written by Jobs Hindustan from Amazon's advert and our data on 8,417 current jobs in India. How we check every job
At a glance
Amazon has an opening for BRM Quality Auditor, BRM in Chennai. It is a full-time role in Customer Success & Support, first listed on 31 October. Amazon has 1,563 other openings in India, 75 of them in Chennai. Across all employers on Jobs Hindustan there are 6 Customer Support openings in Chennai today; the typical one asks for 2 years.
Before you apply
- Check it is still open. We found this job on Amazon's Amazon Jobs site on 31 October 2026 and checked it again 4 November at 5:47 am IST. When an employer takes a job down, we remove it at our next daily update.
- Check the location works for you. This role is based in Chennai. If you would need to move, ask whether relocation support is offered.
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About hiring at Amazon
Amazon has 1,564 openings in India on Jobs Hindustan today across 24 cities. Most are in software & IT (504), data & AI (263) and operations (246). The biggest locations are Bengaluru (788), Hyderabad (387) and Mumbai (111). 5% of them can be done from home, and 12% are open to freshers or interns. We collect Amazon's jobs every day straight from its own careers system (Amazon Jobs), never from job boards, agencies or consultants.
The employer's advert
This is Amazon's own description of the job, copied word for word from its careers site. We have not edited it.
Show the full advert from AmazonHide the advert620 words
The Amazon Kindle team is seeking a BRM Quality Auditor for our Kindle Books Self-Publishing Operation. This is an exciting opportunity to work on highly visible projects and be part of history in the making!
The BRM Quality Auditor will:
Evaluate content appropriateness compliance for books submitted through Amazon.com's Kindle Direct Publishing
Effectively prioritize work time to ensure productivity and fulfill team standards for time spent in order to consistently achieve service levels
Identify opportunities to eliminate process redundancy
Leverage technology and innovation to bring continuous improvement to the operational processes
Works effectively in a cross-functional environment
Candidate will be responsible for ensuring program compliance by conducting research to minimize risk to the Kindle Store
Draft SOPs for the team to improve the customer experience and/or internal efficiency
Assist team with performance improvement efforts
Identifies gaps in controls and processes and escalates to manager
Maintain subject matter expertise specific to job functions and general industry awareness
Communicate effectively with other departments, in and outside of Indie, in researching complaints and acting on behalf of CRM
Drive root cause analysis of escalations
All other duties as assigned
Key job responsibilities
At Amazon, innovation drives growth and enables us to offer our customers more types of products conveniently and at even lower prices. Amazon Kindle is a revolutionary device and one of the most innovative businesses at Amazon. We envision wireless electronic reading experiences that embrace a physical book's simplicity and utility but take advantage of our store and the Kindle's ubiquitous wireless connectivity. Our mission for Kindle is to have every book in every language available in 60 seconds or less
The Amazon Kindle team is seeking a BRM Quality Auditor for our Kindle Books Self-Publishing Operation. This is an exciting opportunity to work on highly visible projects and be part of history in the making!
The BRM Quality Auditor will:
Evaluate content appropriateness compliance for books submitted through Amazon.com's Kindle Direct Publishing
Effectively prioritize work time to ensure productivity and fulfill team standards for time spent in order to consistently achieve service levels
Identify opportunities to eliminate process redundancy
Leverage technology and innovation to bring continuous improvement to the operational processes
Works effectively in a cross-functional environment
Candidate will be responsible for ensuring program compliance by conducting research to minimize risk to the Kindle Store
Draft SOPs for the team to improve the customer experience and/or internal efficiency
Assist team with performance improvement efforts
Identifies gaps in controls and processes and escalates to manager
Maintain subject matter expertise specific to job functions and general industry awareness
Communicate effectively with other departments, in and outside of Indie, in researching complaints and acting on behalf of CRM
Drive root cause analysis of escalations
All other duties as assigned
Basic qualifications
- 6+ months of SDS Resolution Specialist experience
Preferred qualifications
- Experience communicating with a wide range of stakeholders, including peers and leadership
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Jobs Hindustan copied this listing from Amazon's official careers site on 30 October 2026 and checked it again 4 November at 5:47 am IST. Amazon never asks candidates for money. If anyone does, it is a scam.
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