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Customer Support jobs in Pune

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15 openings in customer success & support in Pune, from Citi, Agoda, Druva and Workday. Updated 4 November at 5:47 am IST.

  • 15openings
  • 2new since yesterday
  • 13%fresher-friendly
  • 0%work from home
  • Customer Success Manager

    Druva

    Advocate for and represent the voice of the customer internally. Do technical reviews of customer infrastructure and make recommendations that will help customers to use our products…

    • Pune
    • 4+ yrs
    New
  • Sr. Associate Customer Support Analyst (HCM, Talent, Compensation & Benefits)

    Workday

    We are seeking a customer-focused Senior Associate Support Analyst to drive incident resolution, root-cause analysis (RCA), and operational optimization across Workday's enterprise platform…

    • Pune
    • 1+ yrs
    New Fresher friendly
  • Operations Support Analyst

    Citi

    Perform business analysis and documentation of the current and future state of Client Reports and Advices (client communication letters, notices, and confirms)

    • Pune
  • Ops Support Specialist

    Citi

    Resolve customer inquiries and supervise escalated issues, providing efficient and effective customer service to Citi's clients

    • Pune
    • Hybrid
    • 2+ yrs
  • Senior Specialist, Customer Experience Design

    Mastercard

    We are looking for an experienced User Experience/Interaction Designer passionate about the possibilities of data and data-driven experience design with good knowledge and experience of User…

    • Pune
  • Document & Business Solutions Cash Operations Support - Analyst

    JPMorgan Chase

    As an Operations Specialist in the Cash Operations Support team, you will be responsible for the accurate intake, verification, digitization, tracking, and secure handoff/dispatch of client…

    • Mumbai, Pune
  • Workforce Management - Senior Associate Manager - Real Time (Bangkok, Kuala Lumpur, Gurgaon, Pune Based - Relocation Provided)

    Agoda

    The Manager enables their team and team members by providing coaching and feedback, building strong professional relationships, maintaining a regular flow of communication, and providing…

    • Gurugram, Pune
  • Support Associate (Pune)

    Agoda

    As a Support Associate in Pune, supporting English and Hindi language customer queries, you will: Build strong problem-solving and communication skills that open doors to many future roles

    • Pune
  • Workforce Management - Senior Associate Manager - Capacity (Bangkok, Kuala Lumpur, Gurgaon, Pune Based)

    Agoda

    The Manager enables their team and team members by providing coaching and feedback, building strong professional relationships, maintaining a regular flow of communication, and providing…

    • Gurugram, Pune
  • Technical Success Manager

    Zscaler

    Understand customer goals, challenges, and technical needs to align with Zscaler solutions and drive satisfaction.

    • Pune
    • 5+ yrs
  • Product Engagement Manager

    Mindtickle

    Mindtickle's Product Engagement team turns product capability into customer outcomes. This role sits at the intersection of Product, Customer Value, Technical Delivery, and Growth-helping…

    • Bengaluru, Pune
    • Hybrid
    • 5+ yrs
  • Ops Support Specialist - C05

    Citi

    Resolve customer inquiries and supervise escalated issues, providing efficient and effective customer service to Citi's clients

    • Pune
    • 2+ yrs
  • Custody Client Service Officer

    Citi

    Deliver Custody Services to internal clients and external institutional clients for Settlements. Supports a range of products/ services and projects in accordance with established systems…

    • Pune
    • 5+ yrs
  • Ops Support Specialist 5

    Citi

    Resolve customer inquiries and supervise escalated issues, providing efficient and effective customer service to Citi's clients

    • Pune
    • 2+ yrs
  • Ops Support Specialist C04

    Citi

    Follow established procedures to complete complex assignments and resolve problems that require in-depth investigation or research

    • Pune
    • Fresher
    Fresher friendly

Hiring snapshot: Customer Support in Pune

Jobs Hindustan lists 15 Customer Support openings in Pune today from 8 employers. 2 openings were added since yesterday. Citi (6), Agoda (3) and Druva (1) have the most openings. Roles that state an experience level ask for a median of 2 years, and the most common band is 2–4 years. 13% are open to freshers or interns. 13% are hybrid. The skills employers mention most are SQL (20%), Salesforce (13%), Linux (13%) and Excel (13%). Common job titles include Ops Support Specialist and Workforce Management.

Role mix

Most requested skills

Experience asked for

  • Fresher (0–1 yrs)22%
  • 2–4 years44%
  • 5–7 years33%

Worked out by Jobs Hindustan from 15 live openings on employers' own careers sites, 4 November at 5:47 am IST. Shares are of all openings unless stated.

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