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Customer Support jobs in Gurugram

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13 openings in customer success & support in Gurugram, from Citi, Agoda, MongoDB and Airbnb. Updated 4 November at 5:47 am IST.

  • 13openings
  • 5new since yesterday
  • 8%fresher-friendly
  • 0%work from home
  • Ops Support Specialist

    Citi

    Resolve customer inquiries and supervise escalated issues, providing efficient and effective customer service to Citi's clients

    • Gurugram
    • 2+ yrs
  • Operations Support Analyst

    Citi

    Perform business analysis and documentation of the current and future state of Client Reports and Advices (client communication letters, notices, and confirms)

    • Gurugram
    • Hybrid
  • Production Support Analyst

    Citi

    Citi's Securities Services division is seeking a Senior Production Support Analyst to join the Data & Client Platforms (DCP) Production Support team — a globally distributed, 24×6 function…

    • Gurugram
    • Hybrid
    • 4+ yrs
  • Operations Support Analyst 1

    Citi

    Perform business analysis and documentation of the current and future state of Client Reports and Advices (client communication letters, notices, and confirms)

    • Gurugram
    • Hybrid
    • 5+ yrs
  • Senior Support Specialist, Premium

    Airbnb

    You will join an elite process team focused on premium, high-stakes customer interactions, supporting high-end guests and Hosts within the Airbnb community.

    • Gurugram
    • 7+ yrs
  • Operations Support Specialist

    Citi

    Follow established procedures to complete complex assignments and resolve problems that require in-depth investigation or research

    • Gurugram
    • Hybrid
    • 1+ yrs
    Fresher friendly
  • Digital Success Manager

    MongoDB

    We are looking for a Digital Success Manager to foster high-impact customer relationships at scale by leveraging data, automation, and digital channels to deliver tailored, value-led…

    • Bengaluru, Gurugram
    • 3+ yrs
  • Associate TSE II

    MongoDB

    We are looking to speak to candidates who are based in Gurugram for our hybrid working model.

    • Gurugram
    • 4+ yrs
  • Manager, Technical Services

    MongoDB

    As a Manager, Technical Services, you will lead a team of highly skilled support engineers. You will create the conditions for excellent customer outcomes, develop technical and people…

    • Gurugram
    • 3+ yrs
  • Support Associate (Gurgaon)

    Agoda

    As a Support Associate, supporting English and Hindi language customer queries, you will: Build strong problem-solving and communication skills that open doors to many future roles

    • Gurugram
  • Team Manager (Gurugram)

    Agoda

    We are looking for a talented, energetic, results-oriented person who loves working in a fast-paced, multinational environment.

    • Gurugram
    • 2+ yrs
  • Workforce Management - Senior Associate Manager - Real Time (Bangkok, Kuala Lumpur, Gurgaon, Pune Based - Relocation Provided)

    Agoda

    The Manager enables their team and team members by providing coaching and feedback, building strong professional relationships, maintaining a regular flow of communication, and providing…

    • Gurugram, Pune
  • Workforce Management - Senior Associate Manager - Capacity (Bangkok, Kuala Lumpur, Gurgaon, Pune Based)

    Agoda

    The Manager enables their team and team members by providing coaching and feedback, building strong professional relationships, maintaining a regular flow of communication, and providing…

    • Gurugram, Pune

Hiring snapshot: Customer Support in Gurugram

Jobs Hindustan lists 13 Customer Support openings in Gurugram today from 4 employers. 5 openings were added since yesterday. Citi (5), Agoda (4) and MongoDB (3) have the most openings. Roles that state an experience level ask for a median of 3 years, and the most common band is 2–4 years. 8% are open to freshers or interns. 31% are hybrid. The skills employers mention most are SQL (31%), Python (23%), AWS (23%) and Google Cloud (23%). Common job titles include Operations Support Analyst and Workforce Management.

Role mix

Most requested skills

Experience asked for

  • Fresher (0–1 yrs)11%
  • 2–4 years67%
  • 5–7 years22%

Worked out by Jobs Hindustan from 13 live openings on employers' own careers sites, 4 November at 5:47 am IST. Shares are of all openings unless stated.

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